Observation 4 managers course

I have recently been attending the observation for managers course and found some really useful work on language. Like Ryan Wilde (H&B) I was fascinated with The Milton Model and the presupposition of language. I have been embedding these models of language gradually into my training sessions; Using phrases such as "Once you've completed that section we will move on" and "I am looking forward to reading your blog" It's slow progress at the moment as it requires a lot of effort on my part to remember to do it. I definitely need more practice and intend to keep trying them out.

Thanks Bob for introducing me to these.

One minute paper

I have used the one minute paper a few times now and I have changed the questions slightly. I have added a question asking if the participant plans to try out what they have learned and reworded all the questions stating that I want them to be specific in their answers. This has resulted in improved evaluative comments from staff which I can now use to either improve the sessions or support staff once the session has finished.

I have also added the questions to the comments pop up box as this makes it easier for the user. I do however have to remember to remove this again after each session otherwise it stays the same for all posts.